How can we help?
Questions about your account, a Peek, or something that isn’t working? Email the Peekaboo team.
Last updated October 13, 2026
Include your username, app version, and what happened. A screenshot helps. Never include passwords or sign-in codes.
Account and sign-in
Sign in using the same Apple or Google account you used to register. If your existing profile is missing or you cannot get back in, email us with your Peekaboo username and the sign-in method you used.
Notifications
Open your device Settings, find Peekaboo, and allow notifications. In Peekaboo Settings, check the notification categories you want. You can continue using the app with notifications off.
Opening a Peek
A personal Peek opens at its selected place. Allow location access, check that you are at the right spot, and try again. Some Peeks also have a start time or group requirement. Public mysteries are different: drop a pin on the map to guess them from anywhere.
Safety and content reports
Use Report or Block in the app. You can also email team@vinlex.net with the relevant username and content details. For an immediate threat to safety, contact local emergency services; this inbox is not an emergency service.
Delete your account or request your data
Go to Settings → Delete account in Peekaboo and confirm. For a data export, use Settings → Export my data. If you cannot access the app or want to make another privacy request, email the team. We may need to verify account ownership.
Read our Privacy Policy and Terms of Use.